Terms of Use

 

This agreement applies to users who make online purchases through Monchan Market. All consumers are required to carefully read the following terms and conditions.

 

These terms have been established to protect the interests of both Monchan Market and all users who make online purchases through Monchan Market (hereinafter referred to as “the Users”). By making any online purchase on Monchan Market, the Users are deemed to have acknowledged and agreed to all the provisions of this agreement.

 

1. Personal Data Security

 

1. To complete transactions, including payment and delivery, all users making online purchases on Monchan Marketmust ensure that the information they provide is accurate, up-to-date, and complete. If any false or incorrect information is provided, Monchan Market reserves the right to suspend or terminate the user’s account and refuse all or part of the services.

2. Regarding the personal information provided by users, Monchan Market adopts secure transaction measures and is committed to confidentiality. Except for providing necessary information to suppliers or partners to complete a transaction, Monchan Market will not disclose or share user information with third parties without authorization. For details on the management, use, and protection of user data, please refer to our Privacy Policy.

3. Monchan Market reserves the right to view or provide user information to competent authorities or third parties who can demonstrate legitimate claims in the following situations:

    

   • As required by law or by order of a judicial or competent authority;

   • To enforce these Terms or address a user’s violation;

   • To ensure the normal operation and security of Monchan Market’s system;

   • To protect the legitimate rights and interests of other users or third parties.

    

4. Users are responsible for securely storing their personal information, payment details (including credit card information), and account passwords to prevent leaks. All activities conducted using a given account and password will be deemed actions taken by that account holder.

 

2. Online Purchases

 

1. By placing an order on Monchan Market, users indicate their willingness to purchase the selected goods or services and agree to comply with all transaction rules.

2. Users must promptly update their registered information (such as address or phone number) if changes occur. They may not deny or refuse payment for an order based on outdated or incorrect information.

3. Monchan Market reserves the right to accept or reject any order. If a delivery cannot be completed after two attempts, and the company is unable to contact the customer by phone or email within two days, the order will be canceled. The refund amount will be the product price minus two delivery fees and refund processing fees.

4. For all online purchases made through Monchan Market, users agree that Monchan Market’s electronic transaction records shall serve as the definitive standard in case of disputes. If users notice any errors in transaction records, they must immediately notify Monchan Market’s e-commerce administrators.

5. This website may contain links to other businesses’ websites. Such links do not imply any relationship between Monchan Market and those entities. Those websites are operated independently, and Monchan Market is not responsible for their content or operation. Monchan Market does not guarantee the suitability, reliability, timeliness, effectiveness, accuracy, or completeness of any search results. Users may encounter unwanted or inappropriate websites as a result of automated processes, and in such cases, Monchan Market recommends that users avoid browsing or promptly exit those sites.

 

3. System Security

 

1. Monchan Market does not guarantee that uploaded data will be displayed correctly or that all data transmissions will be accurate. If users discover any system errors or malfunctions, they should promptly notify the site administrators.

2. While the system regularly backs up data, Monchan Market is not liable for deleted or failed backup data unless due to intentional misconduct or gross negligence.

 

4. Disclaimer

 

Any data downloaded or obtained through the use of this service is at the user’s own discretion and risk. Users are solely responsible for any damage to their computer systems or data loss resulting from such downloads.

 

5. Suspension or Termination of Service

 

Monchan Market may, without prior notice, suspend, modify, interrupt, or terminate all or part of its website services under any of the following circumstances:

 

1. When relocation, replacement, upgrade, maintenance, or repair of website software or hardware is required;

2. When a user violates applicable laws or, based on our reasonable judgment, engages in behavior such as excessive order cancellations or returns, or other actions that disrupt or harm our operations;

3. In cases of natural disasters or other force majeure events;

4. When issues beyond our control result in incorrect information display, data tampering, deletion, interception, or system malfunction;

5. Any other circumstances not attributable to our company;

6. If losses occur due to reasons attributable to Monchan Market, compensation (except in cases of gross negligence) shall be limited to the amount of the user’s direct financial loss resulting from incorrect charges or credits due to service interruption.

 

6. Revisions to the Terms

 

1. In addition to these Terms of Use, users shall also comply with other relevant policies and guidelines established by Monchan Market for online transactions.

2. Monchan Market reserves the right to revise these Terms of Use at any time. Updated terms will be posted on this website without individual notification. Users agree to abide by the revised terms once published.

 

7. Governing Law and Jurisdiction

 

1. Users agree that these Terms of Use and all online transactions conducted through Monchan Market shall be governed by the laws of Japan.

2. Any disputes arising from or related to these Terms shall fall under the jurisdiction of the courts governed by the Sapporo High Public Prosecutors Office.

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8. Intellectual Property Rights

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1. All content, user content, designs, text, graphics, and other materials on Monchan Market, as well as their selection and arrangement, are owned, controlled, or licensed by us. Any unauthorized use without prior written consent is strictly prohibited.

2. All trademarks, product names, company names, and logos displayed on Monchan Market are the property of Monchan Market or their respective owners. No rights or licenses are granted for the use of such trademarks, product designs, names, or logos, and any unauthorized use may infringe upon the rights of their respective holders.

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2021.3.16

​Ｍonchan Market